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  1. Help Centre
  2. Returns, amends or cancellations
  3. Returning my order

Returning my order

  • Can I return an item if I'm not happy with it?
  • 14-day free returns
  • How do I return my order?
  • How long will it take to receive my refund?
  • Can I cancel a return?
  • What if I'm out when your carriers arrive to collect the item?
  • What if I no longer have the original packaging?
  • We have delivered the wrong item
  • Do I need to disassemble the item for collection?
  • My collection has failed
  • Will I need to stay home all day for a return collection?

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© 2024 Furniture Choice Limited trading as Furniture And Choice. All Rights Reserved | Company no. 05349107 | Vat no. GB867099668

Furniture Choice Limited is authorised and regulated by the Financial Conduct Authority, register number 719600 and act as a credit broker and not a lender. Furniture Choice Limited offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Secure Trust Bank PLC is authorised and regulated by the Financial Conduct Authority (register number 204550). Credit is provided subject to affordability, age and status. Minimum spend applies. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.

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