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Returning my order

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Returning my order

Returning my order

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Can I return an item if I'm not happy with it?
14-day free returns
How do I return my order?
How long will it take to receive my refund?
Can I cancel a return?
What if I'm out when your carriers arrive to collect the item?
What if I no longer have the original packaging?
We have delivered the wrong item
Do I need to disassemble the item for collection?
My collection has failed

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Can I cancel a return?

20 April 2022 08:58
Updated

Yes, please contact us through live chat at the bottom of this page and we’ll help you sort it out.

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Can I return an item if I'm not happy with it?
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Furniture Choice Limited is authorised and regulated by the Financial Conduct Authority, register number 719600 and act as a credit broker and not a lender. Furniture Choice Limited offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Secure Trust Bank PLC is authorised and regulated by the Financial Conduct Authority (register number 204550). Credit is provided subject to affordability, age and status. Minimum spend applies. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.

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