Returning my order 

Returning my order 

• Can I return an item if I'm not happy with it?
• 14-day free returns
• How do I return my order?
• How long will it take to receive my refund?
• Can I cancel a return?
• What if I'm out when your carriers arrive to collect the item?

Amending my order 

Amending my order 

• Can I cancel or amend my order?
• Can I amend my delivery date?
• What if I'm out when your carriers deliver my order?
• My delivery date has changed
• I'm not ready, can I delay a delivery?
• I have missed my delivery

Cancelling my order 

Cancelling my order 

• Can I cancel my order?
• My order is late