We offer a 14-day, no quibble money-back guarantee on all products, provided that they have not been assembled or used and returned in their original packaging.

Whilst the furniture is in your possession you must not use them beyond what is necessary to establish their suitability and function. If your use of the furniture extends beyond this then we will be unable to refund you.

Please retain all of your furniture packaging until you are 100% happy with your delivery as any returned items will need to be packaged in either the original packaging or alternative packaging that offers a similar level of protection. We do not accept any liability for damage should an item be returned to us without its original packaging.

Items returned to us without their original packaging will be inspected, if we deem that your packaging is not appropriate for transit, we may make a deduction where the inappropriate packaging or unreasonable handling has diminished the value of the products.

Dining chairs: please only assemble one chair to establish suitability. If you assemble more than one chair, then you will be unable to return the furniture.

Dining tables: please take care not to damage or scratch when assembling. When repacking, please ensure that all original table corner and edge packaging protection is in place.

Sofas: please remove all feet and sofa backs before repacking.

To return your items free of charge, simply let us know within 14 days of receipt and we’ll come and collect. Once collected, you will be refunded in full, less any delivery charges within 14 working days.

Please contact us through live chat at the bottom of this page to arrange a return.