We’re sorry to hear that. Our couriers should have left a ‘missed delivery’ card with you, explaining how to contact them and rebook another delivery slot.

The quickest and most efficient way to rebook a delivery would be to contact our courier directly, as they can view the delivery dates and book a window that suits you while on the phone.

Alternatively, we can try and contact them on your behalf if you’d prefer. To contact us please use the live chat at the bottom of this page.