We’re sorry to hear that you have a wobbly chair. Please ensure you have referred to the assembly instructions which we can be found on the product detail page of your chair.
Alternatively, if you have a Bewley, Kensington, or Salisbury chair, this short video should help to resolve it.
How to stabilise a wobbly dining chair
— Flip the chair over on a flat, raised surface
— Pull back the dust cover
— Loosen all the leg bolts
— Place the chair upright
— Hold the backrest and move it side to side until the legs are wobble-free
— Retighten all the leg bolts
— Reseal the dust cover
For all other dining chairs, please contact us via live chat at the bottom of this page. We can discuss what the issue is and we’ll arrange to send you a new part if necessary.