We’re sorry that there’s something missing from your delivery. To help speed things up, could you please let us know:

✔️ Your order number

✔️ The item that’s missing or has a missing part/fixing kit

✔️ Description of the missing part (if applicable)

✔️ The PO number (this can usually be found underneath the product or on the outside of the packaging if you still have it)

Please contact us through live chat at the bottom of this page and we can sort this out for you.