We’re sorry to hear that. All of our products are covered under a 12-month warranty unless otherwise stated.

If possible, could you take some photos of the problem? Ideally one from a few centimetres away, one from about 60 cms and lastly one that captures the whole piece of furniture.

To resolve this as quickly as possible, please provide your order number, what the issue is and, ideally, the batch number/PO number (this can usually be located underneath the product or on the outside of the packaging if you still have it).

Please contact us through live chat at the bottom of this page and we can sort this out for you.