We’re sorry to hear that. All of our products are covered under a 12-month warranty, unless otherwise stated.

It would be helpful if you could take some photos of the problem? Ideally one from a few centimetres away, one from about 60cm and lastly one that captures the whole piece of furniture.

We will also need your order number and batch number/PO number to resolve this as quick as possible.

Please contact us through live chat at the bottom of this page and we can sort this out for you.

Under the Consumer Rights Act you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a replacement or full refund - as long as you do this quickly. This right is limited to 30 days from the date you buy your product.