We’re sorry to hear that. Please be assured that we’ll sort this out as soon as possible. We can repair or replace any damaged item, or you can return it for a full refund.

If you notice any product or damage to the packaging it would be great if you could photograph this and comment on the driver's terminal.

It would be helpful if you could take some photos of the problem? Ideally one from a few centimetres away, one from about 60cm and lastly one that captures the whole piece of furniture.

To resolve this as quickly as possible, please provide your order number, what the issue is and, ideally, the batch number/PO number (this can usually be located underneath the product or on the outside of the packaging if you still have it).

Please contact us through live chat at the bottom of this page and we can sort this out for you.

Under the Consumer Rights Act you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a replacement or full refund - as long as you do this quickly. This right is limited to 30 days from the date you buy your product.