Skip to main content
Help Centre Help Centre home page

Help Centre

COVID-19 — It’s business as usual Please note we are continuing to operate as usual - deliveries and returns are unaffected.

  1. Help Centre
  2. Deliveries and collections
  3. Collections

Collections

  • Free collection service
  • Can I book a free collection and return?
  • Do I need to disassemble the item for collection?
  • What if I no longer have the original packaging?
  • You have delivered the wrong item
  • My collection is late
  • Do you charge for collections?
  • Do I need to wait in all day for my collection?
  • Can I amend or cancel my collection booking?
  • My collection has failed

Still have questions?
We're happy to help

  • Live chat
  • Submit
    a request
  • Call us on
    0333 015 0000
Furniture & Choice
  • Privacy policy
  • |
  • Cookie policy
  • |
  • |
  • Terms and conditions
  • |
  • Sitemap

© 2022 Furniture Choice Limited trading as Furniture And Choice. All Rights Reserved | Company no. 05349107 | Vat no. GB867099668

Furniture Choice Limited is authorised and regulated by the Financial Conduct Authority, register number 719600 and act as a credit broker and not a lender. Finance is provided through the Deko platform by Omni Capital Retail Finance Limited. Omni Capital Retail Finance Limited is authorised and regulated by the Financial Conduct Authority (register number 720279).

Powered by Zendesk