Step 1

Contact us through live chat at the bottom of this page and we'll set up a date and time to collect your order.

Step 2

Please ensure your items are unassembled.

Step 3

Pack the items back into their original packaging. If you don't have the packaging, let us know and we'll send you some more.

Step 4

Keep the items in a clean and dry place, packed and ready for collection.

Step 5

Once collected, your refund will be processed within 2 working days.

*Please note:

– Items for return should be in their original condition. Please take good care of them while they're in your possession

– For hygiene reasons we are unable to accept the return of any mattress, divan or mattress protector where the original packaging has been removed or where the item has been used

– Items that require assembly should be unassembled and placed back in their original packaging. If you don't have the packaging, let us know and we'll send you some more.

– Please don’t order multiple sizes or colours of the same item to see which you prefer – we offer one return per customer only