If your item doesn’t fit, you can arrange a return with us free of charge, providing it’s within 30 days of receipt. Contact us through live chat at the bottom of this page and we’ll help you sort it out.

All of our items carry clear sizing information within the product details page. We strongly advise checking all measurements and access before ordering. Common problems include narrow door frames, awkward staircases, passenger lifts and any tight turns once inside the property.

If your item doesn't fit, please see our returns page.